Orders placed by 2pm GMT on Monday - Thursday, will be shipped out the same day. 

Free delivery for all orders over £65 GBP. 

Returns policy

We have a 30-day no-questions money back guarantee. 

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.                                                   

We do not offer prepaid labels and return shipping costs are the responsibility of the customer.             
To start a return, you can contact us at Info@vittaprime.co.uk, and we promise to put it right. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 - 5 days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at Info@vittaprime.co.uk